Privacy Policy

No mobile information will be shared or sold to third parties for marketing or promotional purposes.

Information We Collect

Personal Information

When you visit our site, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and address. This typically happens when you fill out a form, request an estimate, or sign up for updates.

Technical Information

We use cookies, pixel tags, analytics tools, and similar technologies to collect information about your equipment and browsing actions, which helps our site function, improves the site, and supports our marketing. We automatically collect information such as your IP address, browser type, access times, and the pages you view before and after visiting our site.

Cookies

Our site uses cookies to enhance your experience and provide more personalized service. You can disable cookies through your browser settings, though some features may not work as intended if you do. Cookies are device-specific, so you will need to adjust settings on each device you use to visit the site.

Use of Information

We use the information we collect to provide you with services and information about your roofing project; improve our site and tailor it to your needs; communicate with you, respond to your inquiries, and send important notices; and conduct research and analytics to better understand our visitors and their interests.

Sharing of Information

We may share your personal information with:

• Service Providers. Companies that perform services on our behalf, such as hosting our website, managing databases, and sending emails, with access limited to what is needed to perform those services.
• Business Transfers. If Arden Roofing is involved in a merger, acquisition, or sale of assets, your personal information may transfer as part of that transaction.
• Legal Requirements. We may disclose information where required by law, or where we believe in good faith that doing so is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of users or the public.

See our Referral Marketing Disclosure for more on how an inquiry may be shared with a roofing partner.

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No internet or email transmission is ever fully secure, so please keep this in mind when sharing personal information through our site.

Your Choices

You can opt out of promotional communications by following the unsubscribe instructions included in those communications, and you can ask us to access, correct, or delete personal information we hold about you by contacting us at the email below.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time, at our discretion, with or without notice. We will update the "Last Updated" date above when we do. It's your responsibility to review this policy periodically.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purpose it was collected for, or longer where required by legal, tax, or accounting obligations. To determine how long to retain information, we consider its amount, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve our purposes by other means, alongside our legal and regulatory obligations.

We generally retain personal information for as long as you continue to use our site. When you stop, we retain it only as long as necessary to comply with our legal obligations, resolve disputes, defend claims, and honor choices you've made, such as continuing to receive marketing communications.

Special Notice to California Residents

California residents who provide personal information in obtaining products or services for personal, family, or household use may request information, once per calendar year, about the categories of personal information we've shared with other businesses for their direct marketing purposes, and may request certain disclosures about our collection and use of personal information over the past 12 months. See our California Privacy Rights page for the specifics of these rights and how to exercise them.

Contact Us

If you have questions or comments about this Privacy Policy, email us at [email protected].

Questions about this page?

Call (828) 305-4838 or email [email protected] and we will get back to you.